by admin | Jan 13, 2011 | Miscellaneous, Troubleshooting - Gas Logs, Troubleshooting - Solaire
In order to speed up the resolution of any technical issues you may have with a Rasmussen product, please consider and/or gather the following before contacting Rasmussen. Our goal is to resolve your issue in one call (or less): Enter the main issue into the...
by admin | Jan 13, 2011 | Online Resources, Troubleshooting - Gas Logs, Troubleshooting - Solaire
Check out our new KnowledgeBase at www.rasbox.com, which is your online resource for: 1) Troubleshooting and product knowledge; 2) Installation manuals; 3) Price lists and policies 4) Other information that furthers our "DIG" goals. Be sure to complete the...
by admin | Sep 15, 2010 | Gas Logs, Miscellaneous, Solaire Infrared Grills, Troubleshooting - Gas Logs, Troubleshooting - Solaire
In the movie “The Graduate”, Ben (played by Dustin Hoffman) received one word of advice (“Plastics”) from Mr. McGuire, an old family friend. Let’s recreate that scene, with me giving you some timely troubleshooting advice to help you...
