Rasmussen has two sites online which are ready resources for both your photo and troubleshooting needs. Both sites have photos and information for Rasmussen Gas Logs, Alterna Contemporary Gas Fires and Solaire Infrared Grills.
Rasmussen uses SmugMug to store its photos and logos
http://rasmussen.smugmug.com is where we now store our photos and logos. Available to you 24/7, you can get to it either from this URL or from the photo links found at www.rasmussen.biz. Select the category, then the photo. When you mouse over the selected photo, you can change the viewing size of the photo (the larger the photo, the more detail you can view; the smaller the photo, the faster you can page through the various photos). When you save a photo, you are saving the highest quality of photo that we have available for that particular item. Please let us know if you need something that is not yet on SmugMug. If we have it, we’ll upload it; if not, we’ll shoot it.
Rasmussen/Solaire KnowledgeBase
http://www.rasbox.com is our KnowledgeBase where you can search for answers to product questions and for troubleshooting tips and assistance. There are several ways to find what you need, from searching by term, to browsing by category, to viewing most popular and most recent articles. We are often filling the box with answers to frequently asked questions, so check back often when you need info or help. If you don’t see it there, please let us know and we’ll get it for you and update RasBox.
SmugMug and RasBox are part of our Ultimate Support. Please bookmark these web sites for easy return for when you need these resources. You can also reach them from the right side navigation at www.rasmussen.biz.