Rasmussen will now provide you with an email confirmation of your orders if you are set up with us to receive your invoices via email. Here is what happens at Rasmussen when you place an order with us:
Receipt Confirmation – After an order is received, we will confirm receipt of it by the same method in which it was received (email to email; fax to fax). This is done to eliminate the need for “did you get it” phone calls.
Entry and Double-Check – The order is entered into our system and the Sales Order is double-checked by a different person for accuracy of input.
Sales Order Confirmation – After double-checking, those customers who are set up to receive their invoices by email will receive an email of the Sales Order showing the quantities, items, prices, and terms, as well as billing and ship to addresses. Please contact us immediately if there are any discrepancies. Unfortunately, we do not offer this service to customers who receive their invoices by means other than email.
Shipping Date – We do not confirm a specific shipping date, as production time is dependent on many factors. We state in the cover letter with the Sales Order that normal production time is one to five days, and that we will contact you if we will exceed that time frame. Believe us, we want to ship your order as soon as possible, and we have raw materials, inventory and procedures to do so.
Email Recipients – We can add as many people to the email distribution list as desired, but we cannot parse the list so that only some get Sales Orders and others only get Invoices. It’s all or nothing.
Opt-Out – We can opt your company out from receiving Sales Order Confirmations. Please email your desire to firstname.lastname@example.org if you wish to opt-out.
Opt-In – If you would like to change your invoice delivery to Email (and receive Sales Order Confirmations), please email your opt-in desire to email@example.com
We appreciate your orders greatly and have many processes in place, including the above, to ensure we meet your needs for item accuracy, timeliness, and quality of product. Please contact us if you have any questions.